The Bulls Head Inn (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.bullsheadinn.com, and when you visit our physical location.

1. Information We Collect

1.1 Personal Data

We may collect personal identification information from you in various ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our site or visit us in person. You may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.

We also may collect sensitive information, i.e. dietary or allergen information. When collecting sensitive information from our customers, we are committed to protecting their privacy and ensuring compliance with all relevant data protection regulations. We will only collect such information with the explicit consent of the customer and will use it solely for the purpose of providing personalised services and ensuring their safety. The data will be securely stored and accessible only to authorised members of staff. We will not share this information with any third parties without the customer’s explicit consent, except as required by law. Customers have the right to access, correct, or request the deletion of their sensitive dietary information at any time.

1.2 Non-Personal Data

We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized, and other similar information.

1.3 Web Browser Cookies

Our site may use “cookies” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

2. How We Use Collected Information

We may collect and use your personal information for the following purposes:

• To improve customer service
• To personalise user experience
• To process transactions
• To send periodic emails
• Other purposes connected to running the business

2.1 Improve Customer Service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

2.2 Personalise User Experience

We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.

2.3 Process Transactions

We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

2.4 Send Periodic Emails

We may use the email address to send you information and updates. It may also be used to respond to your enquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information.

3.1 Sensitive and Private Data Exchange

Sensitive and private data exchange between the site and its users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

4. Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

4.1 Third-Party Service Providers

We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or taking bookings. We may share your information with these third parties for those limited purposes.

5. Third-Party Websites

You may find advertising or other content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

6. Changes to This Privacy Policy

The Bulls Head Inn has the discretion to update this privacy policy at any time. When we do, we will post a notification on this page of our site, revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

7. Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact info@bullsheadinn.com